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Do bloggers have an obligation to wineries that wine and dine them?

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When I was a working critic I was very particular about not letting wineries spend money on me. I had the reputation of not going out to lunch or dinner on the winery’s dime. I did it every once in a while, but tried to keep it rare. I also was extremely fussy about letting wineries spend money on me in other ways. This was only partly because of Wine Enthusiast’s policies; it also was because it didn’t seem right to accept favors (food, travel, etc.) from a winery if I was going to say critical things about their wine. That would have seemed rude and ungrateful. On the other hand, if I said nice things about their wine, it might have given rise to the appearance of a conflict of interest. Better, then (in my judgment), to keep wineries and their money at arm’s length (the sole exception being, of course, that I did accept free samples of their wines!).

Now, it appears that the issue of bloggers accepting freebies from wineries, and then not even bothering to write about them, has risen to prominence. Harpers.com, out of the U.K., has written a scathing editorial piece decrying bloggers who accept a winery’s hospitality and then claim that their “freedom of speech” gives them the right to not even write about the winery. One Italian producer told Harpers, “If I invite a blogger to my winery, and after I have paid for all of the costs the blogger still thinks I am not worth a mention, it is his/her right to do so. [But] it is also obvious that I, the producer, will never again pay a cent for his/her freedom not to write.”

The producer’s umbrage is completely understandable, isn’t it? The point I want to make here is that there are certain unstated but widely accepted rules in wine writing that include the notion of fairness. If a writer is to succeed longterm at being a success (not just a flash in the pan), the writer has to build up trust and affability among the wine producers she writes about. A wine writer with a bad name will find herself not accepted into the circle of wineries she hopes to cover. To get a good name in wine writing is the same thing as getting a good name anywhere and everywhere else: You have to play nice in the sandbox with the other kids. And if you take somebody’s money, and then insult them—either through silence, or by excessive criticism—you’re not playing nice, and word will travel, in this small playground we call the world of wine.

My generation of wine writers (whom I exult in running into whenever we’re at an event) understood the etiquette of wine criticism. Nobody had to explain it to us; somehow, we just knew that it was wrong to accept a winery’s largesse and then bite the hand that had just fed us. Since my main objective as a writer/critic was to tell the truth, I found myself decreasingly accepting largesse of any kind, because I didn’t want my hosts to feel that I’d been an ungrateful little so-and-so.

Too many bloggers, however, apparently don’t suffer from these inhibitions. They leave hurt feelings in their wake. This is why the Harpers article calls them “an endangered species” and adds this warning shot fired over their bow: “[B]loggers need to stay relevant just as any professional in the sector, and producers are starting to question whether the wine bloggers is, indeed, relevant.” Finally, the writer states something I personally know to be true: “Wineries are beginning to distinguish the difference [between informed and relevant bloggers and those who are not], and are analyzing closely as to where they should spend their few available euros.” Yes, marketers are drawing up their “A” list and their “Everybody else” list, and the A list is getting harder to get onto.

It’s all about being professional, and not just have power because you can push a button on a keyboard and self-publish. The wine press has always been a place of politeness, decency and respect, and blogging hasn’t and won’t change that.


What does the Galloni purchase of Tanzer mean to wine criticism?

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It is, I suppose, the fault of the historian and logician in me that I’m always looking for the meaning of things. I’ve always thought that all things are connected in some mysterious way, and that certain events have implications, not only for how the future will unfold, but for trying to understand where we are now. Such an event is the purchase of Steven Tanzer’s International Wine Cellar by Antonio Galloni, which hit the airwaves yesterday via dueling press releases.

The context here is several-fold. One, both Tanzer and Galloni are enormously influential in this little world of wine criticism in which I and, I assume, most of my readers dwell. Antonio got his fame after being employed by Robert Parker to write for The Wine Advocate, which is how I met him (for the first and only time), at a tasting at the Culinary Institute of America, where Antonio was kind enough to give me a very long interview, which I turned into a three-part blog post. (Here’s the link to part one.)

I was very grateful to Antonio for that (he probably knew enough about me to know that my blog could be, ahem, a little controversial). I went away from that experience thinking what a gallant, intelligent and well-bred mensch Antonio is.

Tanzer I never met; not that I recall. But he’s always loomed in my mind because of the huge reputation he’d garnered among the people I respect: winemakers, sommeliers and folks like that. Tanzer’s name was one of those that mattered in high-class wine reviewing. So what I’m trying to say is that both Galloni and Tanzer earned my respect.

For years we’ve been tracking the evolution of wine criticism, the dualism of print journalism versus online, the gradual fading away of my Baby Boomer generation, and we’ve all tried to figure out what’s coming next. Who will matter? How will wine criticism and recommending work in the next decade and beyond? For me, a major question has been: Will there continue to be super-important critics (and their associated publications), or will wine critiquing become so crowd-sourced (due to the sheer magnitude of blogs) that no one voice will have national or international authority?

My answer to the latter question has consistently been: We will continue to have “important critics” because some fundamental part of human nature demands it. Humans want “authorities” to tell them what to buy, and to justify their tastes, especially in an area like wine that’s so confusing, subjective, emotional and, let us admit it, irrational. A few years ago, at the height of the blogosphere’s insistence that “critics don’t matter,” I couldn’t bring myself to believe it. It seemed to me to be wishful thinking on the part of the many (who wanted a piece of the action), against the power and influence of the few (of which, until last Spring, I was part). But I always thought that someone would take the place of the Parkers, Laubes, etc. of wine criticism.

Now, with this acquisition of Tanzer, it appears that Antonio’s Vinous is moving forcibly into a position of great influence and its associated power. I welcome this. Both men seemed marked by fairness and objectivity, and an indifference to external influence. Both men, too (as well as their teams) are profoundly talented. So we could be looking at the next great force in wine writing.

The one question that remains for me is whether or not this new Vinous will address itself chiefly to super-ultrapremium wine, or will examine wines from all price points. This is a decision, obviously, that Antonio and his business partners will have to address, and I hope they will review everything, from under $10 wines to the rarest and most expensive bottles. If my two cents is worth anything, that’s the way to go.

So it seems to me that the meaning of this marriage is that wine criticism is consolidating among a younger generation, who will continue to publish both online and in hard copy. The torch is being passed, folks, and IMHO it couldn’t be placed into better hands.


Minerality: My thoughts

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I’ve been reading lots about minerality, especially in the pages of the Somm Journal, where they’ve run a couple of articles on it lately. This one in the August-September issue is the poster child for these types of discussions in which very abstruse, hard-to-define issues related to wine are discussed by professionals, with no conclusive results. But rather than be frustrating for their lack of clarity, they advance the discussion, in fun and informative ways. We may never get to a definition of “minerality,” or even come to a consensus what wines display it, but meanwhile, it keeps wine writers (and somms) gainfully employed and active and raising the bar ever higher.

I use the word “minerality” a fair amount and have for many years. For example, since I began working at Jackson Family Wines, I’ve used it in my descriptions of Byron’s 2012 Pinot Noir and 2012 Chardonnay (both the regular and the Nielson), Cambria’s 2012 Clone 4 Pinot Noir, 2012 Tepusquet Viognier, 2012 Julia’s Pinot Noir and 2012 Katherine’s Vineyard Chardonnay, and several others.

I know what I mean by “minerality,” but obviously it’s a word that defies definition, or even clarity. I like wine director Jeff Taylor’s (Betony, New York) description: minerality is “the non-fruit and non-oak descriptors for a wine.” He lists “chalk, crushed seashells, gravel, gun flint, a sidewalk after a light rain” as illustrations, but these clearly are metaphors, not exact descriptions, since nobody really tastes sidewalks or crushed seashells. Well, I guess you could pound seashells into powder, then put them in your mouth, but even so, it would be hard to draw an exact analogy between that taste/feeling and “minerality” in the wine.

One of the controversies about minerality is whether or not whatever it is can travel from the soil, via the plant’s roots, into the grapes; and even if it can, how that “something” expresses itself. Some somms think it happens all the time; others don’t. Whatever “minerality” is, it’s a good thing: it’s bracing and grippy (in a non-tannic way), almost metallic (I think of licking a cold lamppost on a winter day, which is something I have done, a practice whose utilitarian value outweighs its unsanitariness). It’s easy in hindsight to theoretically identify where minerality comes from in a wine: for example, all those Santa Maria Valley wines that display it are grown in sandy soils that have quite a lot of ancient decomposed marine matter in them. The wines feel iron-y to me: despite their richness there’s a metallic vein that makes them chewy, almost as if a sheet of aluminum foil had been inserted inbetween the flavors. A little minerality goes a long way toward providing pleasurable structure.

On a meta level these conversations about minerality in California wine suggest that we’ve collectively achieved a new level of sophistication. Twenty years ago, even ten, you wouldn’t have heard them. We were too obsessed with describing more obvious fruit and oak flavors, and tannin and acid levels. The fact that we can now talk about things of great subtlety shows how far we’ve come. Does it also show a shifting style of winemaking, something less ripe, and more streamlined? I think so. Minerality is hard to find in a big, rich, fat, oaky wine. It may be there, but it’s smothered under the weight of all that richness. Tone down the wine a bit, and whatever minerality is there shows itself as a bright, lifted tone.

Minerality is one of those things that is good but not sufficient in itself to make for great wine. In an ordinary wine—a simple Gruner or Albarino, for example—it can be pleasant, refreshing and eminently quaffable, yet fail to rise above everydayness—an 86 or 87 point wine, in other words. Not that there’s anything wrong with that, if the price is right. But if you take a 90 point wine (red or white) and add a little minerality so that it has that fine, grippy tang, it lifts the wine up a degree or two, to 91 or 92 points. This is what’s so important about structure: it’s also why it’s taken the wine writing community so long to get around to appreciating the structural elements of a wine, including minerality: it takes a certain amount of experience for the palate and mind to grow beyond loving sheer massive hedonism in order to reach that level of understanding and appreciation.


The personal touch: Talking about wine

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I’ve always liked talking about wine with whomever—I mean, it can be someone more knowledgeable than me, or someone who’s just starting out. As long as they’re interested, I’ll go on all day.

It’s amazing how much information we store in our brains about certain subjects that attract us. I’ve forgotten many things in my life, probably most of what I’ve experienced—but my store of wine knowledge appears to be intact. When I really get going, facts spring to my mind and thence to my tongue that I read about decades ago. But they’re still there.

This is so, I think, because of the passion I have for wine. From the very beginning (1979), I learned everything about it I could. I read, read, read, asked questions of people, and took tasting notes. I would have thought most of it was long gone, but it’s still in there, because it was assembled with loving care, and what you learn with love seems to stick with you.

And I’ve been talking about wine a lot, more than I usually did when I was at Wine Enthusiast. That was a fairly solitary gig. You’re tasting at home, and most of the writing is done at home, too. Of course, there are road trips, but when you’re a working wine critic, being on the road has to be balanced with work: the more you travel the less actual work you get done. It’s important to get out into wine country and meet new people, experience new things and walk the ground, but I found, in my later years at the magazine, that it was increasingly difficult to balance work and travel in a way that was comfortable for me. That was one of the reasons—although far from the only one—that I left Enthusiast.

In the past few weeks I’ve been on a number of trips for Jackson Family Wines, representing the company in various capacities. The people I’ve been meeting range from beginners (such as at tasting rooms) to the most sophisticated sommeliers and merchants. So, as you can imagine, the subject matter of our conversations varies. But one thing that doesn’t change is what I think of as the essence of a wine conversation: And that is that we’re talking about a beverage that lends itself to extended conversation regardless of your level of knowledge.

Isn’t that something? I suppose the manufacturers and salesmen of soup can talk about soup all day and all night, but this probably isn’t a topic that would interest most of us. And, with all due respect for soup, there’s less history, romance and intellectual interest about soup than there is with wine.

One interesting thing I’ve found being out on the road tasting with somms and other high-end buyers is that the technical stuff about the wines doesn’t seem to be what they want to talk about. This may partly be a function that it’s me they’re tasting with—there’s a great deal of interest in my former job—but, as someone remarked to me, they talk about technical stuff all day, and besides, if they’re really interested, they can always refer to a tech sheet.

Instead, our conversations seem to go more in the direction of stories, anecdotes, personal experiences we’ve all had, and it’s fun to share them. Of course, there’s also a lot of opinionating. I’m watching, as I write this, one of those innumerable sports talk shows on Fox where the TV guys are talking about who will win Tuesday’s game in Kansas City. (Go Giants!!) I love listening to this kind of stuff, even though in the long run it’s totally meaningless, because it has no bearing whatsoever on the actual game. It’s just a bunch of guys talking through their hats. But these guys love baseball, they live it and study it and thrive on it, and so their conversations are worth overhearing (assuming you like baseball). Same with wine. Put two of us together who live, love and thrive on wine, and you’re gonna get a gabfest.

To me here’s really no difference talking about wine with an expert or an amateur. When it comes to a nice conversation, it doesn’t matter. Someone always knows more than you, and someone always knows less. So just say what you have to say, and let the conversation begin!


The Wall of Wine, Stories, and Consumer Psychology

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I was on the panel of a wine event last week, and one of my fellow panelists was from one of the nation’s biggest Big Box grocery retailers. I asked him, “Will the infamous Wall of Wine be always with us?” and he answered, “Yes. Retail is here to stay.”

Indeed it is, as a basic function of human interaction: I buy something wholesale and sell it to you retail, for a profit. But as experience shows us, retail changes its external face constantly; and the Big Box, with its Wall of Wine, will not be with us forever—at least, in the form we know it.

The reason things are changing is simple to understand: Millennials.

“Online retailers have a huge edge with Millennials,” according to this 2013 study which took the example of a popular woman’s athletic tank top to illustrate Millennials’ disinclination to buy things in stores. “’I logged on, I found my Under Armour top, I pressed a button and got it 4 days later,’” a representative of the company that sponsored the study air-quoted a hypothetical Millennial on her satisfaction with the online experience. He added, “The younger respondents got, the less physical experience mattered” to them.

Contrast that with the number-one reason Baby Boomers cite for their preference to shop in traditional bricks-and-mortar stores: “instant ownership,” with 79% of them in the study citing that “as the most appealing attribute of any retailer, online or off.” This is why, according to the study, even though Amazon is the world’s biggest online retailer, its earnings in 2012 were only 13% of what Walmart cleared.

Baby Boomers may not have a problem with supermarkets, but it’s clear their children and grandchildren do. But Big Box heavyweights like Safeway aren’t about to roll over and go away. Instead, the study predicts, stores will “integrate the digital with the physical,” acquiring “online characteristics.” Such as? “Expect to see a place to pick up the stuff you bought online,” in a “retail locker” concept of retailing. Imagine buying a couple bottles of wine online from any site, and then—instead of waiting for days for it to be delivered to your house (and you might not even be home when it comes)—it will go straight to the “retail locker,” where it will not only be waiting for you, but will be presented to you “by people who like people,” not the often surly floor staff of supermarkets.

That sounds like a pleasant experience. What are the implications for the Wall of Wine? Not good. If inventory is purchased just-in-time, stores will have no reason to buy thousands of bottles they don’t even know they’ll be able to sell. The Wall of Wine will vanish, for the simple reason it will have outlived its usefulness.

* * *

And then there was the tasting I went to on Sunday at a local wine shop. It was of various coastal California Pinot Noirs. One of them (Porter-Bass 2012) started out smelling very funky, a phenomenon everyone who remarked on the wine noticed. (The funkiness, whatever the cause, blew off after a while.) I didn’t particularly care for it. Our host, however, liked it quite a bit, and explained, in some detail, the winery’s biodynamic approach to grapegrowing. Her preference for this wine was apparent to the guests, most of whom were amateurs with only little knowledge of wine. After she was finished speaking, one of the guests, who had noted the funkiness with what I thought was a critical attitude, said, “I thought it was too funky, until I heard your story. Now, I love it.”

Well, the top of my little head exploded at that. You know that we’ve been talking about “stories” quite a bit here at steveheimoff.com. Stories are the new black of marketing: the latest, hottest trend in the industry. Until my experience at that tasting, I had not perhaps appreciated the power of a good story, told by a trusted authority figure, to completely change the thinking of someone else. And not just to change their thinking: to actually change the way something smells and tastes to them!

I am in awe. Have to think more about this one. The host’s story didn’t work on me, but I’m not your typical wine consumer. Are average wine drinkers so unsure of their own perceptions that a testimonial from an expert can redirect them? Or does a good story, told passionately by a believer, somehow open up the mind of a skeptic so that he can perceive reality on a higher plane? If the latter is true, then what about a good story told passionately by someone who doesn’t even believe it, but is telling it only in order to sell a wine?

I don’t know the answers. There may be none. There may be different answers for different people. But I think all of us had better bone up on our story-telling abilities.


Telling a story about stories

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I speak later today at The Exchange, an organization, sponsored by Nomacorc, that periodically gathers “to improve the marketing of wine by creating a forum for the sharing of ideas related to wine marketing.” The topic of today’s gathering, which is at Bardessono, in Yountville, is “Telling the Story.”

I’ve been amazed the last few months at how this meme of “storytelling” has invaded corporate America—not just the wine industry but everywhere. It’s grabbed the attention of marketing and communications departments and the budgeters who fund them, which means that CEOs and company presidents also are onboard. Never in my professional career has so much attention been paid to this aspect of companies; marketing used to be a sort of minor adjunct to sales, finance and product development. Now, it’s the tail that’s wagging the dog.

We shouldn’t wonder why. Doing business in America is more complicated than ever. The nation is a welter of different, competing points of view, and a company that’s selling things (products or services) has to figure out how to make itself attractive people who are utterly different from each other. But why the sudden popularity of “the story”?

Well, for one thing, it’s not sudden. Companies, through their advertising divisions, have been telling stories for years. They didn’t call them stories; they called them “messages,” but it was the same thing. When Camel cigarettes said, in the 1940s, that most doctors recommend their cigarette—and the ads showed a “doctor” happily puffing away—that told a story. The human brain has a talent for seeing patterns where in reality only scattered bits of data exist. We see a stain on a wall and all of a sudden it’s a witch or Julia Roberts. In the same way, companies today put out creative tidbits of information and hope that we, the recipients, will fill in the blanks by interpreting the story in a way that makes us more likely to be attracted to the product.

Anyhow, that’s as close as I can come to understanding this modern infatuation with “the story.” Here’s some of what I’ll tell the audience at The Exchange:

A good story is always about something. It doesn’t necessarily have to be about a person: for example, I love books that explain plate tectonics. A good story is like a good wine: it has structure, tension, grip, an intriguing beginning and a long, satisfying finish. A good story can indeed have a formula: fiction writers like Steven King and John Grishom have been writing the same formula for years. That’s not to put them down: Shakespeare had a formula well-known to students of English literature. But a formula isn’t enough. One must know how to tell the story, which involves an intuitive sense of drama. (I say “drama” because even comedies are based on the dramatic conflicts between human beings or humans and their environment.) A good story also evokes feelings of compassion and empathy in the readers.

A good story has to be well-written. Many great stories have been mangled by writers who just didn’t know how to write. Sloppy writing, poor grammar and syntax, superfluous words and sentences all can kill a good story. I believe in Thoreau: Simplify, simplify!

If you think about it, every human interaction is a system of mutual story telling. Scientists have long speculated about what makes us “distinctly human,” different from all other animals. Some have said it’s our ability to laugh. Maybe it’s our ability to tell stories, and to listen to the stories of others. On the other hand, one of my Facebook friends once said—in reply to my question of why Gus sniffs lampposts and fire hydrants to much—that those repositories of canine scents are Facebook for dogs—that each scent contains a vast amount of information that only dogs can detect: the gender of a previous visitor, the dog’s age and so on. So maybe dogs, too, tell each other stories, not through the use of words (they can’t speak) but through chemical emissions. We know that ants communicate through chemicals their bodies emit. Maybe the essence of the Universe is that all its infinite parts are constantly telling their stories, from the quantum atoms to the biggest black holes. The Universe is a dazzling babble of stories.


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