The new Silicon Valley Bank “State of the Wine Industry 2015” report is 56 pages long.
I read through every one of them, and by far the most interesting statement was this: “Millennials have yet to make a dent in the fine wine business. So why the difference between the media reports and reality?”
Wow. Tell it like it is, bankerman! As the report noted, “[One] might expect to find the tee totaling Boomers in rocking chairs with the Millennials at the head of the table. But despite the hype, that hasn’t come even close to happening.”
First, a little context. You’ve heard it, I’ve heard it, everybody’s heard for years: Millennials rule the roost when it comes to wine. From Fox Business News: “The face behind the wine glass is looking a lot younger. The Millennial generation, which includes the youngest legal drinkers, is consuming more wine than previous generations when they turned 21, and the industry is taking note.”
From the online PopDust: “Millennials Are Drinking So Much Wine They’re Changing How It’s Sold.”
And this, from Medical Daily.com: “Millennials have been driving the wine consumption increase up drastically,..[this is the] ‘Gen Wine’ phenomenon happening right now in this country.”
Well, I could go on and on, thanks to the Google machine, but you get the idea. So why is Silicon Valley Bank saying that, when it comes to sales, Millennials haven’t done diddly?
I have my own ideas concerning that “difference between media reports and reality.” What?!? You mean there’s a gap between what the media report and the real world? I’m sure we’re all shocked, shocked. My take on this dissonance is that there is a lot of me-tooism, cut-and-paste writing, lazy journalism and wishful thinking. That’s a recipe for “Bad Reporter” every time.
But what does Silicon Valley Bank itself have to say by way of explanation?
Well, first of all, they point out they’re only talking about “fine wine.” It’s not clear from the report just how they define “fine wine,” but I think it’s most of the wine you and I care about. I guess it’s not jugs or Two-Buck Chuck, and it may even be wines above $20 the bottle: “Starting in mid-2014,” the report says, “wines priced above $20 a bottle broke out strongly higher,” following the Recovery that kicked in after the horrible Great Recession. Most Millennials don’t have that kind of money to spend on wine, saddled as they are with debt.
What will it take for Millennials to finally be able to afford to drink better? Here’s a one-word answer: Time. “One day,” the SVB report says, “Millennials will be at the center of fine wine sales. But”—and it’s a big but—“the reality is—no matter what a generation is called, the most active buyers of fine wine…will continue to be in the 35- to 55-year age group.”
I’ve been saying this for years and gotten my share of bashing for seeming to dismiss the importance of Millennials. Nonsense. It just stands to reason that when you’re 26, have $100,000 in student loans and other debts, and aren’t making all that much to begin with, you’re not going to be dropping $20 and up for that nightly bottle of wine. (A bottle a night? Well, yes, for you and your sweetie/roommate/whatever.)
Now, onto social media! We know that Millennials are obsessed with it, and we know that older people aren’t (except for Facebook). How to explain that? Is it because old people never “get” new-fangled ways of communication? Or is it that there’s something fundamentally adolescent about social media that older people find, well, kind of immature? If it’s the latter, then you have to wonder if today’s social media-addicted Millennial will still be tweeting and instagramming and pinteresting etc. 24/7 when they’re 50 years old. Or will they look ruefully back, with a wry smile, and say, “I can’t believe I was that hooked on my iPhone back then”?
Well, we can’t know without a crystal ball, which I don’t happen to have. But I can’t help but feel that when today’s Millennials get older and have more money they’re going to look and feel more like their parents than they look and feel today. Aging has a way of doing that: You become your mother or father and discover that it’s not as horrible as you thought it would be.
And then there’s this, just in: “Where do tech-savvy Millennials buy wine?” asks the Tribune, out of San Luis Obispo? It answers its own question: “Not online, Cal Poly study finds.”
It turns out that, when it comes to actually buying a bottle of wine, our Millennial friends go to “the grocery store”! Same as their parents and grandparents, a finding the university’s V&E head called “surprising.” Well, life’s full of surprises, isn’t it?
What does this have to do with wine sales in America? The SVB report contains all sorts of interesting things: one of the more troubling aspects for American wine is the increased interest people have in foreign wines, which are cheaper because of the strong dollar, which will probably continue to be strong for quite some time. But it also suggests that these modern Millennials, who are so adventurous and experimental and fickle in their loyalties today, will become more loyal to brands in the future, provided that those brands give them something to be loyal about: good stories, good quality wine, fair pricing, because older consumers do tend to be more loyal (or, you could say, more conservative) to particular brands. This is what wineries should be focusing on now: Not obsessing over social media, in all its evanescent particulars, but laying down solid, well-thought-out plans for the next twenty years.
Three articles in yesterday’s S.F. Chronicle caught my attention for the suggestions they make about how social media is, and is not, changing our lives.
(I was finally able to read after days of not being able to, due to the intense flu I had. It was an effort just to focus my eyeballs.)
The first article was on the continuing war between digital cab companies, like Uber and Lyft, and conventional taxi companies. This is a topic San Franciscans have been hearing a lot about. The bottom line is that the conventional taxis were slow to the point of paralysis in understanding the implications of portable digital devices. This was summed up by a CEO who said, “The taxi industry needs to rapidly retool and face the realities of the smartphone.”
Nobody is going to dial up a taxicab number and face all the possible uncertainties and hassles. (Just finding an open taxicab in San Francisco is a feat.) So much easier to establish an Uber or Lyft account, even if it means paying a little more. Uber and Lyft made the news yesterday because they apparently are planning on price-gouging on New Year’s Eve, but that’s beside the point. The point is that they foresaw the conveniences of smartphones and the taxi companies didn’t.
The second article was an examination of one of the East Bay’s new congressman, Eric Swalwell, the youngest member (at 32) of the large California delegation. Swalwell’s a social media guy; he made a point of stressing that in his interview. He tweets so much that there’s a new Twitter hashtag, #swalwelling, which seems to consist of photographing one’s feet as they enter an airplane. (We have “selfies.” Could this be “footsies”?)
These two articles represent green lights for social media. They underscore that we have become a society on the go, go, go, with our feet carrying us while our hands clutch our smartphones and we share our experiences with others. We interact with the world through these devices, and that includes all our interactions: shopping, politics, entertainment, simple personal communications. For wineries, the meaning is clear: Go big, or go home. The winery that does not learn how to take advantage – no, that’s not the right phrase, because it implies a certain cynical, transparently venal misappropriation of social media. Let me start again. The winery that does not learn how to communicate through mobile devices puts itself at disadvantage in this hyper-competitive world. Just as taxi companies learned, to their chagrin, at the hands of Uber and Lyft, the future belongs to the digitally savvy. (Although I will admit that Uber and Lyft have not been particularly adroit in handling the politics of their situations. But that’s another story…).
The third article stands in stark contrast to the others. There’s a new establishment here in Oakland, Plank, down at Jack London Square. It’s in a gigantic space that’s been vacant for years. The new owners decided to open, not just a restaurant, not just a bar, but a bowling alley, pool hall, bocce ball court and video game arcade. They call it an “activity bar.” The concept is, as another activity bar owner put it, “It’s fun, and you don’t have the pressure of sitting across the table talking for three hours.”
Well, I don’t know about the “pressure” of talking with friends and family over a restaurant meal. I mean, if it were really that onerous, people wouldn’t be doing it so much. Still, I get the idea. As the Chronicle reporter who wrote the story mused, “One wonders …whether these bars satisfy a longing for childhood pleasures…in the age of texting, with face-to-face communication.”
That’s more to the point. Yes, we inhabit a digital reality; we’re all nexuses on the World Wide Web. We do more and more things with our smartphones. But my discomfort from the very beginnings of this digital revolution has been connected with the fact that it somehow seems injurious to the social and civil underpinnings that made us human in the first place, and societal beings moreover. To that extent, the phrase “social media” is an oxymoron. “Social” is face-to-face; distant communication, however facile or amusing it may be, is not particularly social.
However, here we are, on a cusp as it were between two opposing forces. As usual with cusps (such as the transition between millennia), predictions, fears and hopes are exaggerated; things continue more or less as usual. Life goes on; we grow accustomed to whatever is new, and somehow manage to keep hold of our humanness.
The lesson, again, for wineries, which I alluded to above, is clear: adapt to the digital, portable realm or be doomed. But do it in a way that’s Zen-like in detachment: with a pure mind, as Buddhists put it. Do not allow yourself to be perceived as having an ulterior motive; in fact, do not have an ulterior motive, except that of humanness. If you’re puzzled by how to achieve this, here’s a clue: If you are yourself, not someone else, you will not be perceived as having an ulterior motive. If you are not yourself, you invariably will be. It’s a strange paradox: by being real, you will succeed. If you don’t know what being yourself and being real mean, then you have your work cut out for you.
Anyhow, have a fine, fun and safe New Year’s Eve! No drunk driving, please.
HAPPY HOLIDAYS EVERYBODY FROM ME AND GUS!
I gave a talk last night to the Sonoma County Wine Library on “what makes a wine book for the ages.” That’s a rather august topic, and it made me compose a list of the books in my own wine library (which is very substantial) that I have enjoyed a great deal. Here’s the list. As you can see, I prefer older books: newer ones seem more slapdash, and the writing certainly leaves something to be desired.
- Notes on a Cellar-Book, George Saintsbury, 1934.
- Wines, Julian Street, 1948
- The Complete Wine Book, Frank Schoonmaker and Tom Marvel, 1934
- Also their American Wines, 1941
- Hugh Jonhson’s Story of Wine, 1989
- The Romance of Wine, H. Warner Allen, 1932
- All of Harry Waugh’s Wine Diaries, 1960s-1970s-1980s
- The Wines of Bordeaux, Edmund Penning-Rowsell, 1969
- ABC of America’s Wines, Mary Frost Mabon, 1942
- Drink, Andre Simon, 1953
- Gerald Asher’s Gourmet articles, reprinted in soft cover
- I came up on Bob Thompson’s “Pocket Encyclopedia of California Wines” and Olken, Singer & Roby’s “Connoisseurs’ Handbook of California Wines”
- Alexis Lichine’s New Encyclopedia of Wines & Spirits, 1981
- The World Atlas of Wine, Hugh Johnson, 1977 edition
- Great Winemakers of California, Robert Benson, 1977
- Wine Winemakers Dance: Exploring Terroir in Napa Valley, Swinchatt & Howell, 2004
- The Wines of America, Leon Adams, 1973
I’ve gotten so tired of geeks talking up the virtues of Riesling that it actually came as a relief when I read Jancis Robinson’s column on her blog yesterday in which she concedes she might “go to my grave” without the masses never properly appreciating the wine she has loved “for roughly 35 years.”
Riesling freaks have been telling us Americans for years that there’s something wrong with us for not loving Riesling. They say that we’re too bloated and superficial to appreciate a wine so subtle and pure as Riesling. They suggest that, if we prefer Chardonnay, we’re a bunch of heathens with no capacity for enjoying nuance.
Every time I read or hear someone like that, something inside me revolts. Of course, being the polite person I am, I don’t really reply. But Jancis’s column—and bless her for writing it—has enabled me to finally speak my mind on this overweaning tendency of the Riesling Drinkers towards arrogance and condescension.
I have had a lot of Riesling in my time, mainly German, often Alsatian and occasionally Australian, and certainly from California. Some of these have been everyday wines; some of them have been expensive. In fact, back in the 1980s, before I was a paid wine writer, I used to shop at the old Connoisseur’s Wines, on Bryant Street in San Francisco, which specialized in German wines. I knew the floor staff, and I still have labels in my tasting diary of some of the Rieslings I drank.
I never fell in love with it, is what I’m saying. Sure, I “got” it. It was usually off-dry, crisp in acidity and incredibly delicate. It often reminded me of water—not because it was bland, but because it was so light and pure and natural. Back then, I didn’t taste blind, so I was always looking for that “garden” quality Hugh Johnson spoke of, not to mention the petrol—and I usually found it. And I appreciated the acidity. I once went to a big tasting at Fort Mason of (I think it was) the 1991 vintage and tasted more than 100 young Rieslings. My gums haven’t been the same since.
So sure, I recognize Riesling’s greatness. It truly is one of the noble white wines of the world. But the reason I never fell head over heels in love with Riesling is precisely because of what Jancis says: It “just has too strong a personality to appeal to consumers to gain global attraction…unlike Chardonnay and Pinot Grigio, it has a very powerful flavour…even when it is young…which some people are bound to dislike.”
Good for Jancis for her candid appraisal of reality. She’s the only widely-published wine writer I’ve ever heard admit that there could possibly be something troubling about Riesling. The rest of them sound like it’s the Second Coming, and only those with eyes to see and ears to hear will be admitted to Heaven.
Riesling does have a very powerful taste. People complain about Chardonnay being too much of this and that, but I’ve never had a great Chardonnay that wasn’t at the same time subtle. It’s hard to explain how a rich wine like Chardonnay can be subtle except to use my usual metaphor of certain people whose wardrobe and hair and underlying good bones make them look like a million dollars and yet they still are elegant. George Clooney, perhaps, or Denzel Washington (in the past I would have said Cary Grant). Riesling by contrast is one of those wines whose personality is so overwhelming that you either like it or you don’t.
I don’t want to pick on Riesling, though, so much as reflect on the attitude, among certain wine writers, that you have to be like them in order to appreciate it—and if you don’t, then you’re not like them, which means your taste is questionable. Isn’t this the very elitism we’re trying to get rid of? Besides, it’s important to ask the question, Why haven’t Americans embraced Riesling when all the “important” tastemakers have been ordering them to for years? Jancis once again tumbles into the truth when she quotes a senior U.S. representative of an important German estate to the effect that “sales of both domestic and imported Riesling are now falling and that ‘Riesling remains a one-customer-at-a-time proposition.’” Are the American people stupid for not buying Riesling? Are they just a bunch of yokels who don’t have the sophistication to understand what their betters recommend?
What’s the fastest way to make an asshole out of yourself in a restaurant? I was wondering because of some recent experiences, so I asked my Facebook friends, and as usual, they stepped up to the plate and offered up a potpourri of opinions which I am happy to share with you!
Send back the wine merely because you don’t like it.
Arrogance toward the staff.
Walk in like you own the place.
Snap your fingers at the server.
Light up a cigar and refuse to put it out saying……”this is a $100 cigar!!!”
Ask to speak to the Chef before your food has been served!!
Yell for service.
Take a line of my fav movie, The Jerk, “Hey waiter, you think in a fancy restaurant like this, you could keep the snails OFF the plate. And what’s with all this OLD wine, please go bring back something new, something from this year!”
Talk loudly on your phone.
Question a waiter about a dish and then show that you doubt he knows what he’s talking about (as in a long-ago date that I walked out on).
Pull down your pants and ask the server “what wine goes best with Wienerschnitzel?”
Quickest would be to ask to be moved from where they seat you three times. That’s instantaneous. Or maybe to just start insulting the hostess before you even get to that.
Anything that disrespects the restaurant staff.
Speak loudly on your cellphone while sitting alone at a table, without regard for your volume level.
Ask for a reasonably priced wine from their wine list.
Have no reservation, show up at 8 on the weekend and mispronounce the owner’s last name because he is a “dear friend”.
Ask in a loud voice, “what the fuck is the soup du jour?”
Because of course he’d give you a table…
Snapping your fingers to get service or refusing to take your ill-behaved children outside that are clearly too young to be there, so they can cool off and quit screaming.
Order Orange wine!
Send your food back because it’s too hot.
Ask for their finest white zin.
Tell the chef how to cook. That will get you in hot water quick!
take photos of everything including selfies of you with the waiter, chef, somm…
Talk about how good food, wine and service is at other restaurants.
Order something not on the menu.
Scrape your plate, and then complain that you did not like the food!
Rudeness towards an employee.
BUT…the biggest asshole(s) in a restaurant is the person, or persons who know full well the restaurant is closed, and yet they stay to absurdly late hours, keeping everyone else waiting there for them.
Asking for a red Château d’Yquem.
Leave a .02 cent tip.
Letting your kids run around like wild creatures in the restaurant instead of making them say in their seats (not bringing them something to do to keep them occupied also makes you bad) and then looking at your kids and smiling like everyone should also love them too when in actuality everyone is plotting the demise of them & your family (and I am a mom!). Also allowing them to scream like it’s some cute thing they do. It’s not.
Walk out of the restroom with your skirt tucked in your panties.
Ask for ice in your wine.
Be a loudmouth name dropper, take every call on your non-muted ringer, and also incessantly talk about the legs of the wine.
or wear a Dodger hat, anywhere outside of L.A.
Act like your customers are a dime a dozen.
Declare yourself and your friends “foodies who have eaten at the best restaurants on the planet”. Then say that you’re allergic to everything.
Loud bitching and moaning.
[This is Steve] I’m sure that none of my readers has ever committed any of these faux pas! I certainly haven’t!