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Hey Joe, lighten up on the social media thing

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It must drive wineries crazy to read stuff like Joe Roberts’ post today at 1WineDude.

Winery owners are doing everything they can to keep afloat in this dour economy. Most of them are tinkering with social media to some extent; some of them even have dedicated employees for it, if they can afford it. Inbetween buying corks and capsules, hoping the bottling line doesn’t break down, filling out employee forms, patching up hoses, worrying about drought or swamps in the vineyard, pruning, staking, riding the mule around the vineyard, topping off, racking, tinkering with valves and dials and switches, deciding on blends, driving to the hardware store, going on the road to sell wine, meeting with distributors and wholesalers, having staff meetings, and, oh, trying to find an hour to spend with the wife and kiddies, here’s Joe telling them they need to “just start using that time on social media to connect with customers already.”

What time? You mean those few hours between midnight and dawn when everyone’s entitled to a little sleep?

I pity these poor vintners. Everybody’s telling them to do social media, “to reach younger wine consumers” through the Twitter machine, to check their Facebook feed every three minutes, to blog, to make YouTubes and put them up on Oinga-Boinga or Diddly-Squat or whatever the hot new social platform is that’s about to go public. And those vintners are just sitting there, like, What? What are you talking about? It’s easy for someone who doesn’t have a real job to tell them to hang out on social media all day long, as that will magically solve all their problems. It’s also easy for that same blogger to tell winemakers “But if I were a small-production winery, I’d be worrying a hell of a lot more about how to reach, engage, and keep customers I had (as well as engaging new ones) than trying to get a crazy-good review with critics.” Why would a blogger tell winemakers not to be concerned with the critics? That’s crazy talk. And it must drive winemakers nuts (like I said) to think that they’re not doing enough to “engage and keep” their customers. When you accuse a hard-working vintner of being lazy when it comes to engaging customers, it’s like asking a guy when he stopped beating his wife. There is no answer that’ll get him off the hook. If he admits he’s not reaching out enough to potential customers, he subjects himself to feelings of guilt and suffering, because he knows that, no matter what he does, it can never be enough.

I agree that winemakers or owners should play around with social media, if they want to and like it. I spend a lot of time at it myself. But I don’t think it’s helpful to tell them that they’re bad if they’re not living online. When Joe (whom I like a lot, I really do and he knows it) says, “Honestly, I’ve got no idea what producers (especially smaller wine producers) are waiting for when it comes to outreach,” he’s really doing a disservice to the people he says he’s trying to help. How does he presume to know that producers are “waiting for” something? He doesn’t know the myriad ways that each producer is reaching out and engaging, whether it’s through a wine club, or working the tasting room, or hitting the road for a winemaker dinner, or writing thank you notes to valued colleagues, or visiting Wine Enthusiast’s headquarters in New York and tasting with the staff. Winery people work really hard, long hours. Telling them they have to put social media at the top of the list of things they’re already overwhelmed with is really no help at all.


Jason Calacanis: You gotta love this guy

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“Web 1.0 was the first stage of the World Wide Web linking webpages with hyperlinks,” says Wikipedia. That’s when everyone was wondering what the web’s “killer app” would be.

“Web 2.0 was the Age of Interactivity…where people who may not have had a voice before could publish whatever they want…Add the ability to comment on stories and then share them through social media” and that was Web 2.0. This is from Read Write Web, a tech blog that offers interesting daily analysis of the industry.

And now, here’s Web 3.0. It’s “the age of Expertise,” in which people who don’t know what they’re talking about will be winnowed out of the hyper-democratized blogosphere, which will be reshaped as “an interactive discussion engine of experts.” That’s from Jason Calacanis, an L.A. blogger, web startup guy, and entrepreneur, whose Facebook page lists Gary Vaynerchuk–a kindred soul–as one of his friends. More to the point is Jason’s take on how “Blogging is largely dead…There are a lot of stupid people out there .. and stupid people shouldn’t write.”

Far be it from me to resurrect the blog wars of 2008-2009, so I’ll leave it to Jason to fight that fight for me. “There needs to be a better system for tuning down the stupid people and tuning up the smart people,” he told writer Dan Rowinski in the Read Write Web Q&A. “You have to have a deep understanding to be a blogger…It is not enough to be a writer. You need to be a writer and an expert.”

I said the same thing 3-1/2 years ago and everyone jumped on me for being an elitist who was trying to prevent a new generation from horning in on the monopoly I, and other aging Baby Boomers, had imposed on the genteel field of wine writing. When I suggested that the ability to say anything you wanted, no matter how vapid, and then self-publish on the Internet was not a great step forward for the concept of expertise, I was lacerated for being a paranoid dinosaur, protecting his turf like a mother weasel snarling in her lair. (Apologies for the mixed speciological metaphors.) “People and their blogs will continue,” Calacanis predicts. “Yet, that doesn’t mean that anybody will be paying attention.”

Indeed, when I mull over the current state of the wine blogosphere, it seems to be just on the line between Web 2.0 and Web 3.0. There are still 1,000 wine blogs, and while there’s nothing prohibiting people from blogging for as long as they like, we are seeing an illustration of the old saying, Many are called but few are chosen. More and more blogs are going defunct, or publish only intermittently, because they fail to attract readership, which makes their authors dejected. The top wine blogs have peaked in readership [mine included], to judge by various metrics. I don’t know how Web 3.0 will affect wine blog traffic–if it will stimulate it in one direction or another. But I do welcome it, if for no other reason than that it will sharpen the research and writing abilities of the bloggers who remain, making the wine blogosphere a more professional platform. If wine blogs are to have a future in Web 3.0, it will be because the best ones take it to the next level: accurate reporting and intelligent analysis, and above all good writing, with more color and personality than traditional journalism has allowed.


I interview myself

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The blogger Fast Company yesterday ran this interview with Nicholas Kristof, the New York Times columnist who also was that newspaper’s first blogger. It’s a good read. I thought it would be interesting to take the interviewer’s questions and answer them myself. Of course, some of his questions wouldn’t be relevant to me, so I dropped them.

In your columns and online posts you encourage reader dialogue and response. What kind of responses do you get?

It depends on the particlar post. Some topics elicit a lot of response: anything about Parker, the 100 point system, blind tasting, social media, ethics. For some other topics, I won’t get more than a handful of comments. Some people have accused me of deliberately writing about provocative topics in order to generate heavy response, but that simply isn’t true. I really go by whatever I’m thinking about that day, or if there’s something in the news I have to write about. I often write about things knowing full well that I won’t get more than 3 or 4 comments.

How do you think about your social media interaction?

I love it. I don’t reply to every comment, because quite often, there’s really nothing to say, except maybe “thank you for writing.” Also, some bloggers reply to every comment because that doubles their number of comments, which in turn might move the blog higher up on some popularity lists. That’s a little phony, so I don’t do it. When I read a comment that really needs for me to reply, I know it.

Is this a revolutionary shift in journalism or a more natural progression?

Great question. The answer is: a little of both. There’s clearly something radically different about social media. People all over the world can talk to each other, more or less instantly. It’s very difficult to censure. You can do it on your cell phone or pad: you don’t even have to be sitting at your computer anymore. I think social media has turned out to be revolutionary in certain areas, such as politics, where we see regimes being toppled (Libya, Egypt) with the help of Twitter. In other areas, like sales and marketing (including wine), the jury’s out how “revolutionary” social media is. At this time, I’d call it more of a natural progression that combines aspects of the telephone, the U.S. mail, television and a town meeting. I haven’t yet seen anything in the wine industry being revolutionized by social media. Indeed, I can’t even envision what that would look like.

There’s a lot of debate about the role of social media in journalism, especially on the part of the major print news institutions. While [Wine Enthusiast] was developing strategies and policies, you just started doing it. Why?

Because I wanted to jump into this blog thing and explore its possibilities. I am a writer at heart. Few things in life give me more pleasure than pecking away at the old keyboard and watching my words magically appear onscreen. In May, 2008, Wine Enthusiast was going through their initial deliberations in blogging. I was just too impatient to wait.

Is there a more problematic side with the journalism in the digital age? Do you worry that citizen journalism diminishes overall credibility, for instance?

“Citizen journalism” has always been around. After all, journalists are citizens too. What’s different is the speed and access that people have to publish anything they want. And of course, this does raise issues of credibility. I don’t “worry” about it–there are too many more important things for me to worry about. But I do recognize it and have been stung by it on occasion, when irresponsible people make false charges. However, I take it in stride. And I will say that the positives of social media and “citizen journalism” far outweigh the negatives.

One of the other big changes in journalism we’ve seen in recent years is the rise of advocacy journalism. That’s different than what you do. Take Fox News for instance.

I don’t do “advocacy journalism” on my blog, if you take Fox and MSNBC as the prime examples today on TV. However, I can express my personal opinions a lot more candidly and colorfully in my blog than I can in the traditional journalism we practice at Wine Enthusiasm. That’s one of the pleasures of blogging. It’s on my Facebook page that I do true advocacy journalism. But I try to keep my politics out of my blog.

How do you negotiate the line between activism and journalism?

At the magazine, that line is kept rigorously bright by our New York-based editors, who impose strict journalistic standards that might be a little old-fashioned by today’s social media standards, but are very important nonetheless. Somebody has got to make sure that statements are based on fact and not just made up. On my blog, the standards are looser, I freely confess. However, there’s an enforcement mechanism that I would argue is every bit as powerful and effective as an editor: my credibility. If I was slinging unsubstantiated trash around on my blog, readers would long ago have lost respect for it.


Suffering from the torment of Obsessive Galloni Disease? Take this!

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It’s not that I’m uninterested in the replacement of Robert Parker by his protege, Anotonio Galloni, in reviewing California wines. I am interested. If Jim Laube gave up California, I’d be interested in that, too. If I gave up California, or rather my coastal part of it (I happily share the rest of the state with Virginie Boone), I assume that would be a fairly significant story for the wine press to cover. However, what I have no interest in is what some of my fellow wine bloggers are doing: treating this Galloni thing as some sort of epochal shift that’s making History, like a Presidential election. They’re interpreting every move Galloni makes, every word he writes, with the mesmerized fascination of a Kremlinologist, or a Vatican watcher trying to make sense of some newly elected Pope, or the scrutiny of a Supreme Court reporter discerning which way a new appointee leans.

People, get a grip! Galloni is not the new Pope! He’s a nice-looking dude covering California wine, the new kid in town. We should look forward to welcoming him to the Golden State, if we get the opportunity to meet him, as we never did with Parker, who traveled here as though he were Mick Jagger. But he’s just another one of us, no more or less important than anyone else.

Yet I have read, with astonishment and bemusement, the fevered speculations of certain wine bloggers in covering Antonio’s first Cali reviews. Here’s Terroirist, deconstructing them as if they contained clues to the existence of life on Mars. Here’s Blake Gray, breathlessly combing through the scores, like a mathematician in search of the solution to Fermat’s Last Theorem. Here’s Alder Yarrow, admittedly a little less discombobulated, but still trying to have it both ways by arguing that–while Galloni’s coming means “nothing”–he’s going to headline it anyway.

As Macbeth might have said of all this hyperventilated reportage, “a tale told by an idiot, full of sound and fury, signifying nothing.” Not that I am calling the three aforementioned fine bloggers idiots! Highest respects! Blog on, brothers! But we bloggers collectively have got to get past the pall that Parker/Wine Advocate threw on the California wine scene for too long–one that the industry accepted too blithely. It was unhealthy, a dark, smothering cloud of choking soot that kept California wine from evolving normally. What we need in California, as the state and the country emerge from the Recession, is a free, fair, open conversation about California wine: what it is, what it isn’t, what it should be, what it could be, if only it were allowed to develop unimpaired, in a free market. Unimpaired is exactly what it wasn’t during the Parker era. One voice, for the most part, defined reality, thus paralyzing the free market into a talibaneque stylistic monopoly.

I was hopeful, when I heard of Parker’s impending retirement from my state, that multiple voices could be heard. But what happens when multiple voices now conspire to all talk about the same thing? Same old same old: The Wine Advocate, written by whomever, continues to dominate the chitchat.

You won’t find me deciphering Galloni. I don’t care what he says. I didn’t read Parker and I won’t read A.G. It’s not that I’m ruling out any mention of Galloni forever. I’ll write about him on an as-needed basis, the same way I’ll write about Jon Bonné or Jordan Mackay or Charlie Olken or Laube or Joe Blow, if I feel like it. But I’m not going to obsess on Galloni any more than I will on 1WineDude. (Happy new year, Joe!)

Make no mistake, the old order in California is as dead as 2011. If it was bizarre for bloggers to suffer from Parker Obsessive Disease, it’s even weirder for them to come down with a self-inflicted case of Galloni Obsessive Disease. So bloggers, if you want to take the cure, just let Dr. Steve know. He’s here to help you.


Are wine blogs going tabloid?

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I sometimes think the answer is yes. There are some of them out there that seem to be keened for every scandal that happens in the world of wine. Is somebody treading too close to the ethical edge? Is someone making money that a blogger thinks is inappropriate? Is somebody somewhere, anywhere, doing something that can be made to appear wrong? It’s going to end up in a blog, and most likely in some of the best known blogs in the country.

This screechy pattern of exposés is getting so frequent, I wouldn’t be surprised to see a headline like CULT WINEMAKER LINKED TO SECRET LOVE CHILD or FAMOUS WINE ACTUALLY MADE BY SPACE ALIENS! One current example is the brouhaha stirred up when Sea Smoke put the words “grand cru” on their label, as reported by Dr. Vino.

Afterward, Tom Wark jumped onto the bandwagon at Fermentation.

Dr. Vino was actually pretty straightforward in his reporting; it was his commenters who got upset. Tom was more affronted, calling the Sea Smoke label “the most audacious packaging move I’ve ever seen a California wine ever make.” As someone who sees a lot of wine labels, I’ve seen far worse, such as labels where you can’t tell what the brand name is and what the proprietary name is, or where there’s an appellation listed that isn’t even an official A.V.A. (you’d be surprised, kids, at what an understaffed TTB can let slide by). I certainly find it much more audacious when a winery releases an expensive wine that sucks, which Sea Smoke’s wines emphatically don’t. Sea Smoke’s little exaggeration, therefore, doesn’t really bother me all that much, although the fact that they resorted to a Jim Laube quote shows a certain desperation in an era when Jim’s reputation has been declining for years.

Look, there’s nothing new here. We had a brand in California called Grand Cru years ago (does it still exist?), and don’t get me started on “reserve.” California wine labels frequently have stupid language on them. I personally detest anything French, including Grand Cru, because to use French words on an American label always strikes me as pretentious and misleading. But that’s not the only wording on labels I don’t like. I hate it when they put on somebody’s name–Jennifer’s Vineyard, or Terry’s Block, stuff like that. I don’t know who Jennifer or Terry are, and I don’t particularly want to. If you want to name a block or vineyard, do it the way Al Brounstein honestly did at Diamond Creek: Gravelly Meadow, Volcanic Hill, etc. In other words, something useful, not just personally boastful.

Why do certain bloggers revert to sensationalist stories that don’t, in the long run, matter? Because they want to boost readership with controversy. We all want more readers, needless to say, but at what price?


Asimov is the Times’ new interim restaurant critic

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Did you see the announcement yesterday that our friend Eric Asimov, the New York Times’ chief wine writer and critic, has been appointed the paper’s interim restaurant critic, following last month’s promotion of Sam Sifton as national editor?

That’s big news, and I’m happy for Eric, assuming he wants to wear both mantles for the time being. It’s a lot of work being a daily wine critic, not to mention writing a wine blog at the same time. That’s what I do. I’d hate to have nighttime come around–a time I cherish for resting and doing my own thing–and know that I have to report to work for my second job, restaurant critic! Exhaustion piled on top of exhaustion. Good luck, Eric. By the way, I wonder what Eric would say if the Times offered him the permanent restaurant gig, which, I have to assume, would mean he’d have to step down as wine editor. If I put myself in Eric’s shoes and fantasize about having that choice, I’d probably pick restaurant critic. Not saying it’s a cinch, because until you’re actually faced with these kinds of choices, they’re hypotheticals. But a part of me always wanted to be a restaurant critic. I tried my hand at it, once, in this blog, nearly a year ago, when I reviewed Twenty Five Lusk, a smokin’ hot place near AT&T Park. That was huge fun, but I will admit I felt a little out of my league. I know a lot more about wine, especially California wine, than I do about food and restaurants, and I realized it takes a lot of time to reach the point where you know enough about food and restaurants (which includes the prior history of the restaurant’s owners and chefs, and even of its space) to write authoritatively about them. One can fake it, of course. One can simply give one’s reactions to the food and the atmosphere, the way the guests do on Check Please! Bay Area, Leslie Sbrocco’s amusing show on KQED-TV. They don’t often have the background that a seasoned restaurant reviewer ought to have–not that that makes their opinions any less worthy or entertaining. But still, a critic of any kind, from cars and movies to wine and restaurants, should have a solid background in what she’s talking about.

Eric, fortunately, does. He’s done prior stints at restaurant reviewing at the Times, so this isn’t entirely new for him. It will elevate him, I should think, to greater power and visibility in New York. The restaurant critic at the New York Times is and always has been considerably more powerful than the paper’s wine critic. I don’t think a Times wine critic has ever been feared, but the Times restaurant critic is. So is the restaurant critic at any important American newspaper, like the San Francisco Chronicle’s Michael Bauer, one of the best in the business.

I do wonder how Eric will be anonymous when he dines out, given that his face is so well known. Will he wear a Groucho mask? A long wig? Eric, if you read this, weigh in and let us know! I don’t expect you to send a picture of your new secret identity, but tell us, in the interests of journalism, how you intend to get around being so recognizable.


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