Did Rodney Strong manipulate bloggers, use clever marketing, or both?
Readers: Please enjoy this re-broadcast of the original Aug. 26, 2008 post. It generated more comments than anything else I ever wrote, and, for me, inaugurated what I now call “The Blog Wars,” which, hopefully, are now over. Back on Monday with new material.
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I found myself in a bit of a flap this morning. Yesterday, I made a comment on Mike Duffy’s blog, The Winery Web Site Report. He’d written about Rodney Strong sending preview samples of their debut 2005 Rockaway Cabernet Sauvignon ($75) to “a select group bloggers” in advance of sending it the usual way to paper-based wine reviewers like me (although obviously I’m a blogger too!). I didn’t know about the program, not having been contacted, although I did know about the impending Rockaway launch because Rodney Strong has been aggressively touting it through press releases for quite a while. Over the past week or so, during my routine web cruising, I’d seen a spate of glowing tributes to Rockaway on various wine blogs. These were almost universally positive and had phrases like “Making History” and “bold and prescient” and “cool and revolutionary.” As I saw more and more of these postings, I thought, WTF? But I let it go until I came across Duffy’s blog. That’s when I wrote this comment:
“Maybe the early release to bloggers will prove to be a good move on Rodney Strong’s part. But when I started seeing all these online reviews of Rockaway I really had to wonder. Why did all those bloggers give it free publicity? Don’t they get free wine every day? So why write about Rockaway? I haven’t had the wine (plan to review it tonight) and I have no idea if it’s any good, but it shows how easily some parts of the blogosphere can be manipulated into providing free publicity to wineries.”
That comment stirred up something of a s**tstorm. One person said it “smacks of some old media arrogance…” Another asked, “How exactly is this any different from WE or any other glossy getting samples and writing about them? Isn’t that ‘free’ publicity for the winery?” 1WineDude, who participated in the launch, wrote: “I did ask RS why they decided to do this, and my take on their response was that their PR / Marketing dept. was the driver behind it…” while Jeff, at Good Grape blog, said my comment was “misguided” and “made in something of a vacuum.”
So let me spell out my discomfort with Rodney Strong’s approach, even while I concede it was clever marketing. Rodney Strong for years has been trying to get the High Scores and the resulting attention for their wines. Nothing wrong with that. My impression has been that, while their reviews (at least, from me) have been quite good, it’s never been enough for owner Tom Klein. I figure the order must have gone out to the marketing and PR people (just as 1WineDude surmised) to figure out a way around the mainstream wine media and garner some attention in a new way. And guess what? It worked! The problem from my perspective is that those who participated were manipulated, and happily embraced their manipulators. I don’t blame any of the bloggers for reporting on Rodney Strong’s unique marketing strategy, but the glowing, gushing and self-referential “Aren’t we special?” quality is, for me, a turnoff. As for WE getting samples, yes, I do all the time, but I don’t write headlines or columns or special blogs about them, I just review them along with everything else. And I note that quite a number of well-known bloggers, who must have been approached by Rodney Strong, evidently declined to participate. I think they saw the potential for themselves to be used and decided, wisely, not to allow it.
Update (Aug. 27) Apparently, the participating bloggers agreed in advance to write about the wine. If a winery told me they’d send me a wine only if I agreed to write about it, I’d strongly refuse.