Comments on: An appreciation of wine store floor staff

By: steve

steve — Wed, 23 Sep 2009 02:38:44 +0000

Chantili, I love a good port too. Also a good sherry. Too bad these wines are not more popular.

By: chantili

chantili — Wed, 23 Sep 2009 01:43:36 +0000

I stay away from reds for the most part. The tannins give me terrible migraines. Although, I LOVE a good port. I really like to buy wine; they are very refreshing.

By: M. Y.

M. Y. — Fri, 18 Sep 2009 17:03:32 +0000

Thank you for sharing your experience. I am a wine steward on the floor of a store and I can completely relate to the experience you wrote about. It’s what I encounter every day I work. Although I am a trained wine professional and Certified Sommelier, I make it a priority to guide customers based on their needs, budget, occasion and food not my own needs or tastes. The customers leave happier and are very appreciative of the time spent helping them. That’s what customer service is all about. Again, as you said, here’s to all the wine floor staff of the world.

By: Dylan

Dylan — Thu, 17 Sep 2009 01:52:42 +0000

Great catch, Ron. It seems it’s impossible to hold back the identity of such a talented floor staff member. I agree, it’s almost harder than a doctor’s job. At least most times a patient can point where it hurts or describe symptoms. With some wine shop clientele, you may be lucky to be afforded a hint to help you do your job.

By: steve

steve — Wed, 16 Sep 2009 23:57:35 +0000

Bill: Uh oh. Next thing we’ll be hearing about floor staff being taken out to expensive dinners by distributors!