The truth about winery PR people
Hacks? Flacks? Floozies? The negative descriptors were flying in comments made by readers after my Oct. 27 post, So what did I learn at the Wine Bloggers Conference?, on my Wine Enthusiast blog. I didn’t even mention public relations, but midway through the extensive comments (26 and counting) the drift turned toward PR, and some controversial attitudes were revealed.
It started with Lenndeavors’ remark that the WBC was “a bit too PR heavy.” I, too, had noticed the presence of a large number of PR people at the conference, both self-employed and those working for big wine corporations, but my reaction wasn’t a negative one. Instead, it didn’t surprise me at all. Any PR professional who could have gone to the WBC, but didn’t, isn’t performing her job very well.
“Joel” rose to PR’s defense by pointing out the same thing: PR people need to understand what the blogosphere is, and so they come to events like the WBC to see it up close and personal. Jo Diaz, who runs her own PR firm in Sonoma County (and who also blogs), agreed. Jo self-deprecatingly used the term “hack.” [From the German; related to our word “hook.” Colloquially, a person hired to do routine, dull writing, which you'll never find here!] After that, things headed south. Mia Malm (who, last I knew, did PR for Robert Mondavi) felt it necessary to defend her profession. So did Tia Butts, who I believe also works for Mondavi. (Mia and Tia, forgive me if I’m wrong.)
I did get the impression, both at the WBC and in its aftermath, that there was unease among some bloggers at how many PR people came to the event. If this was true, it must have been largely restricted to younger bloggers, who may not understand the role that PR professionals play. In fact, PR people are a vital part of the gigantic machine that rolls the wine industry forward every day. Don’t get me wrong: as I said in my Credibility seminar (and have said many times elsewhere), PR people will use us writers if they can, and if we let them. But then, we writers use wineries and winemakers for our needs, don’t we? I’ve never blamed PR people for what they do, and I rather admire them. It’s their job to get publicity for their clients, and if they’re good, they’ll devise ways of doing it that are aboveboard and intellectually defensible.
Yes, there are times I’ve been frustrated with the way some of them just spin and spin, like the Republican attack machine against Obama. And yet, PR people can be a writer/critic’s best friend. They’ve been enormously helpful to me in all sorts of ways, without ever expecting any favoritism when it comes to scores or reviews for their clients. (In fact, one of the most important things PR people do is explain to their clients how the industry works, which in turn makes writers’ jobs easier.) I couldn’t imagine the wine industry without PR people, and I’m happy to let them do what they’re paid to do: Pitch stories to me. So let’s be kind to PR people. Far from being flacks, hacks or floozies, they’re true professionals with a big job, often working under trying circumstances.
Here’s a list of some top winery PR companies. I’ve worked with most of them.
P.S. I blogged the other day about The 800 Pound Gorilla in China’s Wine Industry. Now, check out this blog post from someone who defends Chinese wine against charges of adulteration and deception.
Is St. Helena different from Oakville or Rutherford?
One regional tasting I like to attend each year is Appellation St. Helena’s. Held last Tuesday, it’s a sitdown tasting in the Rudd Center at the Culinary Institute of America at Greystone, in a room ideal for tasting. The attendees are low in number (about 30), but high in knowledge, and they include many old colleagues. (It’s the one day a year I’m guaranteed to run into Dan Berger!)
The reason regions host media and trade tastings is simple: To make the argument that they’re worthy of their AVA designation. This is as much a political and economic point as it is one of pure terroir. In St. Helena’s case, I’ve always felt they have a little of that Rodney Dangerfield “I don’t get no respect” attitude. Oakville and Rutherford are more famous — I’m not saying deservedly so, just that it’s a fact. Calistoga isn’t more famous than St. Helena (except among mudbath aficionados) and so isn’t as much of a threat. Yountville hardly seems to count, as least from a Cabernet Sauvignon point of view. Then there are the Napa mountains, but comparing a village along Highway 29 to the mountains is apples and oranges. No, it’s Oakville and Rutherford that St. Helena is hard pressed to compete with and distinguish itself from, which explains why, every year preceding the tasting, the audience is treated to an overview of St. Helena’s terroir and how different it is from the two communes just to the southeast.
In these presentations, the speaker[s] always try to present their appellations in the best possible light, maximizing whatever makes them unique and minimizing those factors that resemble other growing regions. If it’s true that St. Helena is 5-1/2 degrees warmer on average than Rutherford, and 11-1/2 degrees warmer than Oakville (according to Flora Springs’ vineyard manager, Pat Garvey, but that seems way too high to me), it’s also true that the Cabernets and Bordeaux blends from Napa Valley tend to be more alike than not (variations of quality notwithstanding), and the efforts by promoters to create huge differences between them are often unbelievable. It’s easy, for example, to say that Oakville Cabs tend more toward blue and black stone fruits and berries, and Rutherford Cabs toward red ones, until you have a Cask Cabernet from Niebaum-Coppola, which is all blackcurrants despite its Rutherford location.
There are awesome Cabernets and blends with a St. Helena appellation that are as compelling as anything from anywhere in Napa Valley. Among my favorite wineries over the years have been Vineyard 29, various Duckhorn and Nickel & Nickel bottlings, Salvestrin, Whitehall Lane, Ehlers Estate, Hourglass, and anything from the Sacrashe Vineyard. Spotteswoode always is delicious and the 2005 was a masterpiece. If there’s a way to summarize St. Helena Cabernet (and there will be exceptions to every rule), they tend to be soft and dry, sometimes fleshy, fruity, and always firm in tannins. The best of the 2005s are eminently ageable: Anomaly, Crocker & Starr Stone Place, Flora Springs Rennie Reserve and Wolf, in addition to those mentioned above.
Wine Bloggers Conference: the repercussions just keep on coming
There were so many issues swarming around the WBC that it’s going to take time to sort through them all or even identify them with specificity.
One way to figure out the emergent issues is to read the posts that the bloggers themselves put up, to see what they’re talking about. I like this one from Wilma’s World. Her observations are right on, including that some wine bloggers have grey hair (ahem) while others are young and edgy. “Nearly all would also like to make money from their blog but few will actually do so,” she writes, echoing my belief. She adds, “Blogging isn’t for the faint of heart. It takes a commitment and it can NOT be a transparent attempt to sell a product,” which are points I stressed in my breakout session on credibility.
I also liked the Napa Valley Wine Blog and especially the point that some heavy hitters (Gallo, K-J, Ste. Michelle and — at my table — Brown-Forman) attended “to observe and find out just what influence bloggers might have on the wine industry.” Nobody knows if wine blogging is a temporary blip on the radar, the future of wine writing and criticism, both, neither, or will mutate to something unpredictable. But the smart people understand they’d better be on the train if it somehow decides to barrel out of the station.
Then there was this blog from Caveman Wines, run by a guy who works for a well-known California winery P.R. company. He attended my credibility breakout session, and I’m glad he pointed out that “After this summer’s kerfuffle over Rockaway-gate, I was expecting things to get ugly, but they actually remained very civil.” (I had similar fears.) My buddy Lenn Thompson, from Lenndeavors, has commented (in a comment he made to my Wine Enthusiast blog) that I “held my punches” and “played nice” co-moderating the credibility seminar, but I think The Caveman understands the value of civility in an uncivil world.
Credibility, civility, making money, commitment, the role of blogging vis a vis the biggest wineries in America — clearly the WBC opened a Pandora’s box of gigantic issues, whose repercussions are far from being understood.
Oh, I also have a new fiction story, immediately below. Enjoy.
After eating at a lot of great restaurants, a spoof
The day had finally arrived.
It had taken 6 months, but now it was here: My dinner at America’s top restaurant, La Lavanderie du Paris!
It all started with a phone call. Or, I should say, ten phone calls — for, no matter how often I dialed the reservation number, there was no answer.
And why should there be? Why should the clerk at La Lavanderie du Paris stoop to answer the telephone? Does the Pope personally answer calls to the Vatican?
That meant driving to Yondertown to make the reservation. It was 300 miles away; I set aside the weekend of the 6th. I told Linda, my wife, about it.
“You’re driving where? For what?”
“Yondertown. To get reservations at La Lavanderie du Paris.”
She looked at the calendar. “That’s the weekend of Sally’s school play.” Sally was our 9-year old. I had to be there.
But there was no other choice. I wanted to bring Linda to La Lavanderie for our fifteenth anniversary, in December. All the other weekends were booked; the 6th, it would have to be.
“You can take pictures of the play,” I said. Linda pouted but yielded. I think she was not averse to dinner at America’s greatest restaurant.
I left at dawn, in a storm. It took 6 hours. I had no trouble finding La Lavanderie du Paris. There it was, the perfect Platonic bistro, in its block of white-bricked shops, each with shutters and winding ivy.
My heart pounded and my throat grew tight as I gripped the door knob. I turned; it resisted. I turned again, more forcefully. It was locked. I stepped back. There was a sign in the window:
Hours: 4 p.m. – midnight.
I looked at my wristwatch. Just past noon. The rain was pounding down. With nothing to do, I headed back to the car, and fell into a cold, cramped doze.
I awoke precisely at 4 with a sore neck. This time, the door was more forgiving. I entered the sanctuary. It was dim, all old wood, red leather and French countryside etchings. There were scents of grilling meat, broiling butter and Provencal herbs. A busboy crossed my path; he was carrying a bottle of ‘01 L’Attitude de Larchemont.
An electric thrill shot up my spine. I was truly here in the culinary holy of holies. I felt like a supplicant at Lourdes, on the receiving end of a divine cure.
On my right was a little podium with the “Reception” sign. Behind it was a man in a tuxedo, imperious, powerful. He saw me, and looked away.
“Uh-hem,” I politely coughed.
He didn’t exactly wrinkle his nose. He just seemed to. “May I help you?”
“Yes, thanks. I’d like a reservation. For two.”
He solemnly cast his gaze down, apparently at a book below eye level.
“We have something available in March.”
I did a quick calculation. Today was the 6th — of April. He meant March of next year: Our anniversary was in December. March was out of the question.
“I’m afraid that’s a little too far off. I’d prefer something before Christmas.”
He smiled. No, “smile” isn’t the right word. His lips twisted into a grimace that was equal parts mirth, irony and loathing. It was meant to reduce me to nothingness.
“Impossible.” His adamant tone brooked no appeal.
But he had raised my dander. “Look here, I’ve just driven 6 hours in a storm. Do you know who I am?” I fumbled for my card; that ought to impress him, I thought, before realizing that, in my haste, I’d forgotten to bring any cards.
There was a scene. The manager came out, the sommelier, even the sous-chef. I dropped one or two names. I knew how to play the game. I got my reservation: December 5th. The clerk glared at me as if to say: I will have my hour. I drove home with the sweet taste of victory in my mouth.
The big day came. I booked a room at a little inn in Yonderville. Linda and I drove up. Even she was excited, having long gotten over my non-attendance at Sally’s play.
We parked. La Lavanderie du Paris’s frosted windows glittered with candlelight in the dark Yonderville night. We crossed the magic portal. I helped Linda out of her stole. We approached the podium. The face was familiar. It was him, still imperious, still evil. He recognized me, knew I was coming.
“Table for ___,” I said, politely, giving my name.
He glanced down at the unseen reservation book.
“I’m sorry, I have nothing for that name.” He looked up and smiled blandly, as if explaining the obvious to a simpleton. But his eyes glowed with the light of victory deferred, but attained.
Another scene. The manager wrung his hands, explained there must have been some dreadful mistake, he was eternally sorry — but one had to face facts. There was simply not a table available all night.
Linda touched my elbow, our signal for “Don’t hit anyone.” My thoughts were racing out of control. I looked over at the clerk. He was back behind his podium, carefully avoiding my eye.
It ended on a compromise. We were permitted to order off the menu — for takeout. No charge; the manager insisted. There was a Piggly-Wiggly down the block where we could buy paper plates. And I learned a valuable lesson. There are enemies worthy of one’s animosity, foes to engage in combat; but the reservation clerk at La Lavanderie du Paris is not one of them. In restaurants, as in life, one must choose one’s battles.
Siduri and Novy score big honor
I was glad to read the press release that Siduri and Novy Family Wines have been chosen as the exclusive wine for an important international event, the Global Sport Summit, which was held last weekend in London. You can look over the Summit’s details on their website, but suffice it to say it attracted some heavyweight names: Roger Goodell, the NFL Commissioner, Dick Ebersol, president of NBC Sports, and Her Royal Highness Haya Bint Al Hussein, of Jordan. That’s a nice crowd to drink your wine.
I’ve liked the owners of Siduri and Novy, Adam and Dianna Lee (Novy is Dianna’s maiden name), ever since I met them to interview them for my last book, New Classic Winemakers of California: Conversations with Steve Heimoff. I always admire it when someone succeeds through their own efforts — no family money, no inherited position, no insider friends to open the door. Adam and Dianna met when they were both working retail in, I believe, Texas. They fell in love, and the next thing you know, they’re living in Guerneville, learning how to make wine from books. They told me one of the greatest stories ever. When they made their first Pinot Noir, from Anderson Valley, they decided one night to drive over the hill and deliver it to Robert Parker, who they’d heard was staying at Meadowood. They left instructions for the concierge to deliver it to him. However, when they awoke the next morning, they decided they’d made a dreadful mistake. If Parker hated it, they’d be ruined even before they began! So they called Meadowood to ask the concierge not to do it. Too late. Parker got the wine. Eventually, he gave it a great score, and the rest is history.
Sometimes, good things do happen to good people.




